From a family business to a Costa Rica for all
Emilio and Stephanie started their business in 2005 when they were only 25 years old. They were a young couple that decided to create a local ground operator where people were treated as individuals, not just numbers. Since the creation of IL VIAGGIO TRAVEL, the company's goal has been to provide unforgettable experiences in Costa Rica.
From 2013 to 2016, the family expanded, and with two kids, Emilio and Stephanie began exploring the country from a different perspective, that of parents. It was during this time that they realized every family had different needs but a common desire for a seamless, joyful, and memorable trip.
Recognizing the importance of family trips and the need for specialization to gain a competitive edge, IL VIAGGIO TRAVEL realized that families come in a wide variety, including those with temporary or permanent disabilities.
In 2013, the company started analyzing the country, and leveraging Stephanie's knowledge in design, they began implementing accessibility measures throughout the tourism value chain. This comprehensive process of investment, transformation, training, and the creation of accessible itineraries across the country took three years.
In 2016, the company welcomed its first group of five wheelchair users from Spain, marking the beginning of a profound connection.
Driven by the achievement of showcasing the same Costa Rica to everyone, the company continued its efforts to create new accessible services throughout the country. IL VIAGGIO TRAVEL assists suppliers by providing training, conducting accessibility assessments, and helping them improve their facilities.
In 2017, Emilio and Stephanie realized that to make a lasting impact and turn their vision into reality, a more robust organization was needed. Thus, the NGO Costa Rica Tourism Accessible Network was born, with 10 other founders who shared the belief in this path.