In addition to technical guidance, the program includes introductory courses and awareness-raising sessions for business owners, managers, and frontline staff, with the aim of fostering understanding of the importance of inclusion in the tourism sector and providing practical tools to adapt processes, facilities, and service protocols. These training actions are designed to promote spaces that are safer, more functional, and more efficient—capable of meeting current market demands, which are increasingly shaped by diversity and universal accessibility.
The call is open to service providers located in the Historic Center, who may request information and participate actively in the implementation of this municipal strategy. The institutional goal is to build a network of establishments committed to quality and accessibility standards, enabling the consolidation of a cohesive tourism offering that guarantees satisfying experiences for all visitors, regardless of their specific needs.
Mayor Enrique Galindo Ceballos has reiterated that this initiative is part of a broader public policy intended to strengthen the positioning of the capital of San Luis Potosí as a modern, competitive, and socially responsible destination. Under this vision, inclusion is not understood solely as a social value, but also as a strategic driver of local economic development, since accessibility expands the potential tourism market and enhances the destination’s reputation on a global scale.
Tourism specialists agree that accessibility is one of the most important quality indicators for urban destinations with historic heritage, as it makes it possible to integrate all traveler profiles into the tourism experience. In this regard, the implementation of international standards and continuous staff training are key elements for raising competitiveness and professionalizing the sector, while also reinforcing the city’s image as a destination committed to equity and innovation.
The municipal program also responds to global trends in contemporary tourism, where inclusion has become an essential criterion for planning and management. Destinations that adopt comprehensive accessibility policies tend to achieve higher levels of visitor satisfaction, longer average stays, and stronger recommendations—outcomes that positively impact the local economy and the sector’s sustainability. The strategy being implemented in San Luis Potosí aligns with this approach by prioritizing training, technical evaluation, and institutional support as pillars of continuous improvement.
Through this effort, the City Council seeks to consolidate a progressive transformation of the Historic Center, integrating infrastructure, services, and organizational culture under a single inclusive tourism model. The goal is to build an environment where hospitality is grounded in professional standards and a socially responsible vision, ensuring that the tourism experience is accessible, safe, and enriching for everyone. In this context, the initiative is emerging as a regional benchmark that could be replicated by other heritage destinations interested in strengthening their competitiveness through comprehensive accessibility policies.
