Beyond attracting more travelers, the initiative seeks to address another challenge: the perception of safety. Salomón Shamah, Promtur’s director, has noted that only 21% of surveyed travelers consider Panama to be a safe destination. “Panama is a known name, but it is not a well-understood destination,” Shamah explained, highlighting the gap between international awareness and actual visitor experience.
For that reason, Panama’s international promotion campaign will intensify its focus on key markets in Europe and Latin America, working closely with travel agencies, which account for around 32% of global tourism sales. At the same time, the country aims to diversify its offerings by strengthening the meetings, incentives, conferences, and exhibitions (MICE) segment. This will help stabilize tourism revenues and reduce the seasonality that often affects the sector.
The incentive program represents a strategic opportunity for Panama: to lengthen average stays, boost per-capita spending, and attract higher-spending travelers who seek more complete experiences. By engaging both hotels and participating retailers, the campaign is expected to generate a positive economic impact beyond the lodging industry, benefiting restaurants, shops, and service providers throughout the country.
However, success will depend on more than discounts. Improving the perception of safety remains essential, requiring visible actions to reassure visitors. Infrastructure for tourism—covering transportation, accommodations, and complementary services—must meet high standards to satisfy increasingly demanding travelers. Moreover, the digital voucher must offer real value and easy access so that the incentive is not just symbolic but effectively changes visitor behavior by encouraging longer, more immersive stays. Consistency in promotion and the ability to deliver on promises will be key to sustaining momentum.
By introducing this initiative, Panama signals its determination to transform its tourism model from quick stopovers into longer, higher-value stays. This approach aims to close the competitive gap with other regional destinations and position the country as a complete, safe, and attractive destination for both those who already know it and those who only recognize the name.
The program could provide a significant boost to Panama’s tourism economy, creating new opportunities for local businesses and helping the country capture a larger share of international travel markets. In the long run, it offers the chance not only to increase visitor numbers but to strengthen Panama’s reputation as a destination of choice, where natural beauty, culture, and value combine to create a rich and rewarding travel experience.