Voice AI takes flight: United Airlines Ventures backs aiOla

16-07-25

aiOla, a pioneering lab specializing in voice-driven artificial intelligence, has announced the successful close of a $25 million Series A2 funding round. Led by a consortium of previous investors, the round notably includes strategic investment from United Airlines Ventures (UAV) as part of a planned, deeper collaboration between aiOla and United Airlines .

Founded with a mission to revolutionize conversational AI for enterprise and mission-critical industries, aiOla has already achieved $58 million in total funding. With UAV joining the investment round, the partnership signals a concerted effort to deploy aiOla’s voice AI solutions — known for high accuracy in noisy, jargon-filled, multilingual environments — across United’s operations.

At the core of aiOla’s offering is its Jargonic system, powered by the proprietary AdaKWS model. This model accurately recognizes domain-specific terminologies, deciphering automotive, aviation, technical, and medical jargon with 95 % precision — even in crowded, cacophonous conditions where typical automatic speech recognition (ASR) systems underperform. Whether crews report maintenance issues at busy gates or ground staff file security logs amid airport noise, aiOla transforms unscripted spoken reports into structured, actionable data — enabling real-time situational intelligence and operational agility.

“The challenge in complex operations is capturing clean, dependable data without disrupting existing workflows,” explained Amir Haramaty, President and Co‑Founder of aiOla. “Voice is the fastest interface that deals with volume and complexity truly sustainably. With support from United Airlines Ventures, we will accelerate the deployment of Voice AI to deliver measurable operational benefits from day one”.

United Airlines Ventures, the strategic investment arm of United Airlines, views aiOla as a vital partner in its long-term vision to redefine travel technology. Andrew Chang, Managing Director of UAV and Corporate Development, shared, “We believe aiOla’s technology has a virtually limitless range of applications. It addresses a perpetual industry challenge: how to convert speech into structured data — quickly, reliably, and at scale — for machine learning, analytics, and enterprise systems. UAV invests in companies shaping the future of travel, and aiOla is exactly that”.

The timing of this investment coincides with rapid growth in the overall voice AI sector, which reached approximately $5.4 billion in market value in 2024 — a 25 % increase year-over-year. aiOla’s competitive advantage lies not only in its industry-honed accuracy but also its seamless adaptation into diverse workflows without requiring intensive retraining or manual overhead.

Beyond aviation, aiOla’s API-first platform — offering voice-to-text, text-to-speech, and audio-intelligence capabilities — is already being considered for deployment across other high-stakes, multilingual environments. Its patented models support over 100 languages and are built to understand acronyms, industry shorthand, and human nuances, making them ideal for sectors like logistics, healthcare, and emergency services.

With UAV’s backing, aiOla plans to scale quickly, delivering enhanced pilot, cabin crew, and ground-team tools that streamline reporting processes, enhance safety compliance, and reduce administrative burden. The deeper integration with United’s backend systems will ensure data from voice interactions feeds directly into analytics pipelines, improving decision-making and response times in real-time.

As the travel industry continues to evolve post-pandemic, the strategic alignment of travel incubators such as UAV with innovative AI startups reflects a broader shift toward operational resilience and digital transformation. By turning spoken language into high-fidelity data, companies like aiOla are placing voice at the center of the next generation of enterprise efficiency.

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