Japan Airlines launches direct-to-hotel baggage delivery service in Tokyo

05-01-25

Japan Airlines (JAL), one of Japan's most prestigious airlines, has gone a step further in enhancing the passenger experience by implementing an innovative baggage delivery service directly to the destination hotel. Designed to provide convenience and efficiency, this service is available to international travelers and Japanese residents arriving at Tokyo Haneda Airport. With this launch, JAL seeks to alleviate the stress of transfers in the city, reduce congestion on public transportation and improve the overall user experience.

The service, officially launched at Haneda Airport Terminal 3, is offered through JAL's ABC counter, located on the second floor of the arrivals hall. Passengers wishing to use this option can check in their luggage upon arrival at the airport, paying a fee of 4,500 yen (approximately $30) per piece. Once checked in, the luggage will be sent directly to the traveler's hotel on the same day.