United Airlines saves passengers $2 billion by eliminating ticket change fees

11-02-24

United Airlines has saved passengers more than $2 billion since becoming the first U.S. airline to permanently eliminate ticket change fees.

The measure, adopted more than three years ago, was followed by its direct competitors, American and Delta. As detailed by the company through a statement, more than 10 million passengers have changed their flights without paying change penalties since the airline's policy went into effect in 2020.