Air France-KLM and Google Cloud: AI to transform aviation

06-12-24

Air France-KLM has entered into a strategic partnership with Google Cloud to implement advanced generative artificial intelligence technologies, with the aim of optimizing the use of its data and improving the customer experience. This alliance will enable the airline to deeply analyze passenger preferences, travel patterns and forecast aircraft maintenance needs, contributing to a more efficient and personalized operation. 

With a fleet of 551 aircraft and 93 million passengers carried in 2023, Air France-KLM generates a significant amount of data across its commercial and cargo operations. The integration of Google Cloud artificial intelligence solutions will facilitate the analysis of this information, enabling the airline to offer more personalized travel options and improve in-flight and airport operations. In addition, the time required for data analysis in predictive aircraft maintenance is expected to be reduced from hours to minutes, increasing operational efficiency.