Importantly, despite this collaboration, Air France-KLM will retain full ownership and control of its data, ensuring the privacy and security of its customers' information. 

This initiative adds to the airline's previous efforts to modernize its digital infrastructure. Air France-KLM recently signed a multi-year agreement with Tata Consultancy Services (TCS) to migrate its critical systems and key business data to the cloud, covering areas such as flight operations, passenger information, aircraft maintenance and e-commerce platforms. This move aims to improve operational efficiency across all lines of business and ensure secure and seamless data management. 

The collaboration with Google Cloud represents a significant step in Air France-KLM's strategy to become a more data-centric and AI-driven airline group, positioning itself at the forefront of innovation in the aviation industry. By leveraging generative artificial intelligence technologies, the airline will not only enhance the customer experience, but also optimize its internal operations, contributing to a more sustainable and adaptive airline industry. 

The partnership between Air France-KLM and Google Cloud for the implementation of generative artificial intelligence marks an important step forward in the airline's digital transformation, focusing on service personalization and operational efficiency, while remaining committed to the security and privacy of its customers' data.