Big data and its transformative effect on the hospitality industry main topic at the Arabian Travel Market

03-05-23

Leading hoteliers speaking on the opening day of Arabian Travel Market (ATM) 2023, which runs at Dubai World Trade Center (DWTC) until Thursday 4 May, emphasised that human intervention remains essential if owners and operators are to derive genuine value from the information being collected.

'Hospitality Debate: What else can Big Data unlock' presented a variety of expert insights on the power of data to improve guest experiences within the Middle East hospitality sector. Moderated by Paul Clifford, Group Editor - Hospitality and Design at ITP Media Group, the session featured Chris Hartley, CEO of Global Hotel Alliance; Tommy Lai, CEO of General Hotel Management Pte Ltd; Sandeep Walia, Director of Middle East Operations at Marriott; and Nicolas Huss, CEO of Hotelbeds, take to the ATM Global Stage to share their insights.