Cocoa boosts cultural tourism in Santo Domingo's Colonial Zone

16-11-24

The Colonial Zone of Santo Domingo, renowned for its historical and architectural wealth, has incorporated cocoa as a key cultural and gastronomic attraction to attract and retain visitors. This initiative transforms the tourist experience, offering activities ranging from chocolate tasting to the creation of their own products, turning each visit into an authentic sensory and cultural journey.

A recent study, entitled “Cocoa-Based Tourism: Exploring Tourists' Image, Satisfaction and Loyalty Regarding a Cultural Heritage Destination,” published in the Journal of Quality Assurance in Hospitality & Tourism, explores how cocoa-centered tourism experiences impact tourists' perception, satisfaction and loyalty. The research, which surveyed visitors who participated in cocoa-related activities, revealed that these experiences enrich their experience and improve both cognitive perception (what tourists think and know about the destination) and affective perception (the associated feelings and emotions).