Costs and risks of aviation digitisation

01-11-22

The post-pandemic mantra has been that the airline industry must work together to modernise its technology and sales processes.

And there seems to be a recognition that the inability of airlines to sell products and services in a digital world should not be addressed by individual companies.

Speaking at last month's World Aviation Festival, Willie Walsh, director general of the International Air Transport Association (IATA), agreed that this is an "industry-wide problem".