CLAUDIA V. BURGA CASANOVA

Claudia V. Burga Casanova

Degree in Tourism from the National University of Trujillo, with a Master's Degree in Ecotourism from the National Agrarian University La Molina, Lima. Sustainable Development Studies at Columbia University - USA (COURSERA). Consultant in Tourism and Ecotourism (MINCETUR). Specialist in quality management and certification processes for tourism companies (Instituto para la Calidad de la PUCP, MINCETUR, BUREAU VERITAS DEL PERU). Technical advisor for International Cooperation Agencies in tourism development projects and guidelines for the elaboration of plans, programmes and public policies at national level (GIZ, MUNICIPALITY OF LIMA, MINCETUR). Teacher and trainer. 22 years of professional experience.

Currently, Deputy Director of Certification of Labour Competences - CENFOTUR (Peru), Directorate of Academic Formation.

Work experience in institutions and companies

  • Wiese Foundation: Coordinator of Promotion and Community Development of the Archaeological Complex El Brujo (2016 - 2017)

  • Ministry of Foreign Trade and Tourism: Consultant for the programme "Al turista lo nuestro" (2015).

  • Face To Face Journeys: Volunteer Travel Organisation (2015).

  • Ministry of Foreign Trade and Tourism: Consultant for the Moche Route (2014).

  • Instituto para la Calidad - Pontificia Universidad Católica del Perú: Consultancy: "Diseño del Esquema de Evaluación y Certificación del Sistema de Gestión de Calidad y Ecoeficiencia para Hoteles". (2014).

  • Ministry of Foreign Trade and Tourism: Consultant for the Al Turista Lo Nuestro Programme (2013 - 2015).

  • Ministry of Foreign Trade and Tourism: Specialist in Rural Tourism (2006-2007) and Specialist in Quality Management (2010-2012).

  • German Development Cooperation-GIZ: Regional Advisor in tourism development (2007-2008).

  • Municipality of Lima: Tourism Advisor (2005-2006).

  • Bureau Veritas del Perú: Tourism Specialist for ISO 9001 audits (since 2007).

  • Huaca de La Luna Project: Tourism Promoter (2001-2005).

  • Gran Hotel El Golf (Trujillo): Receptionist (2000-2001).

  • Public Charity Society of Trujillo. Children's Welfare Complex: Teacher of Folkloric Dances (Marinera Norteña) (2000).

Work experience in Universities

  • Chamber of Tourism of La Libertad - Institut Lateinamerika-Zentrum of the Johannes Kepler University, Linz, Austria (Trujillo): Teacher of the course Segments and Profiles and Project Advisor in the Diploma in Management and Development of Sustainable Tourism (2015).

  • Universidad Antonio Ruiz de Montoya (Lima): Lecturer of the course "Audit and Quality" (2012-2013).

  • Pontificia Universidad Católica del Perú (Lima): Teacher of the "Diploma in Business Plan Design for Rural Tourism" (2012).

  • Universidad César Vallejo (Trujillo): Director of the School of Tourism and Hotel Management. Teacher of the subjects "Circuitos Turísticos" and "Administración Turística". Tutor (2009-2010).

  • San Ignacio de Loyola University (Lima): Teacher of the subject "Environmental Interpretation" (2007).

Work Components

  • Tourism Planning and Management /Environmental Interpretation

  • Tourism Quality and Certification (methodologies, BP manuals).

  • Tourism Routes and Rural Tourism / Sustainable Value Chains.

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